All memberships will automatically be reactivated unless otherwise specified on June 10th, 2021.  Prepaid memberships have been extended by the amount of the closure, and reoccurring memberships will not be billed until July 1st (at a slightly prorated amount) to account for the time lost in April.

If you need to freeze or cancel your membership, you can do so in person at the gym or via email by emailing info@bolderclimbing.com and requesting a freeze/cancellation form.  Forms can be returned via email as well, and any applicable cancellation fees will be billed directly to your account.

Refunds will not be issued to anyone who has not submitted a completed cancellation request form with adequate notice (15 days before the end of the month for cancellations, 2 days before the end of the month for freezes).

Masks are no longer required as of July 5, 2021, when the City of Calgary repealed their mask bylaw.  We respect everyone’s choice in whether they wear a mask or not, and we ask our community members to do the same.

We recommend everyone follow the Public Health Agency of Canada’s guidelines on mask use.

Yes, we are no longer taking reservations to climb and are back to operating on a drop-in system.  With this change, there are also no restrictions on the length of your visit.

Increase hygiene and sanitation protocols include the following:

• Patrons are asked to sanitize hands before entering Bolder
• Frequent hand washing is recommended
• Sanitization stations are located throughout the facility
• Liquid chalk (60% or higher) recommended and can be used as a sanitation aid
• Staff are frequently disinfecting high-touch surfaces around the facility except holds
• All food and drink must remain in cubbies (including water bottes)
• No personal items or food can be in climbing area, training area or mezzanine

We are currently running our outdoor Gym to Crag Clinic and Bold Workshops, and are working to relaunch our full offering of programs and clinics in the near future!

Rental shoes are still available at Bolder, and are disinfected after each use.  Rental chalk bags are currently unavailable as they cannot be sanitized between uses, however we do have chalk and chalk bags available for sale at the gym.

Yes, both the men’s and women’s washrooms and changerooms are still open.

Please ensure you remove your climbing shoes before entering the washrooms.

We have reintroduced our famous grilled cheese sandwiches and Simple Simon Pies to the menu!

You may bring your own food/drink into Bolder as well, however we ask that there is absolutely no food or drink (even water) in the main climbing area.

Feel free to use the tables at the front of the gym or in the mezzanine to consume any food or drinks.

No.  We cannot properly sanitize the climbing holds without removing them from the wall.  The climbing industry is collectively not sanitizing climbing holds with the  supporting evidence of decreased risk of surface transmission in this environment.  Our focus is to keep patrons’ hands clean through hand washing, sanitizing, and education.

Yes, however we expect a ratio of 1:1 parent to child for any children under 14.

Teens (14+) are welcome and do not need direct adult supervision, but are expected to adhere to all guidelines within the facility to ensure everyone’s safety and minimize risk associated with COVID-19.